SELF-SERVICE

Automate. Simplify. Grow.

Cicclo is the leading intelligent self-service platform in Brazil. From vending machines and gas stations to laundries and food-service chains, our technology transforms how businesses operate, scale, and connect with their customers.

Our SolutionsTalk to us
Connected self-service technology
About Us

Who We Are

Cicclo began in 2017 with the conception of its own self-service laundry solution. In 2018, it put this technology into operation in residential buildings; in 2019, it brought the solution to commercial self-service laundries. This pioneering journey connects residents and customers to machine operation and business management.

Learn More
3.5k+
Operations

Laundries, food networks, and more already use our technology to operate with total autonomy.

28k+
Machines

Integration with major brands and models in the market via IoT.

2.5m+
Transactions/month

Proven efficiency in high-volume operations, with performance and stability.

8+
Countries

Brazil, Argentina, Chile, France, Spain, Portugal, Paraguay, and Uruguay.

From Brazil to the world

We are present across Brazil and also in Latin America and Europe.

Brasil
Portugal
Chile
Argentina

Our platform breaks borders, connecting people and machines anywhere in the world.

Brazilian technology with global presence

Cicclo was born in Brazil with a clear purpose: simplify operations and transform the self-service experience. Today, our technology already connects thousands of machines and keeps expanding strongly across Europe and Latin America.


With a robust, flexible, and 100% scalable platform, we help businesses grow with autonomy and efficiency wherever they are. From local networks to global franchises, we are ready to take innovation beyond borders.

Solutions

We support different operating models with a complete platform, from hardware to software. Cicclo delivers technology to scale self-service with performance, control, and autonomy.

Smart Laundries

Smart Laundries

A complete self-service laundry solution, from payment to operation. We integrate machines, consumables selection, telemetry, and real-time management.

Vending Machine

Vending Machine

A complete vending platform with digital payments and remote operation. Real-time telemetry to monitor sales, status, failures, and replenishment.

Self-Service Coffee Machines

Self-Service Coffee Machines

Coffee, cappuccino and hot chocolate from an intuitive self-service machine, with digital payments, centralized management and operational tracking.

Restaurants and Snack Bars

Restaurants and Snack Bars

Ordering kiosk, service hub, POS, and QR Code in one seamless journey. Faster service with integrated real-time management.

Smart Lockers

Smart Lockers

Full control of pickup, return, booking, and locker occupancy. Real-time management with traceability and operational security.

Car Wash

Car Wash

Automatic vehicle washing with a gantry and wash arches around the car. We integrate payment, cycle activation and operational tracking.

PetWash

PetWash

A complete PetWash solution, from software to hardware. Customers bring their pets and perform bath and drying in self-service mode.

Crane

Crane

Crane solution with integrated payments and remote operation. Real-time telemetry for plays, availability, performance, and events.

Access Control

Access Control

QR code or facial recognition access, with electromagnetic door lock release and configurable rules for each operation.

Your community has its own routine. Your laundry can too.

A highly customizable laundry solution for your condominium. Set reservations, usage limits, bonuses and access options around residents’ routines, while keeping management in control.

Smart reservations

Early use, arrival tolerance and booking rules configured for your residential community.

Resident benefits

Usage limits and automatic monthly bonuses to organize your shared laundry.

Offline RFID card

A prepaid alternative with your community’s identity, with no internet required to use the laundry.

Explore residential laundry

Benefits for your business

More revenue, more efficiency, and more scale with a single platform for operations, payments, remote management, and network growth.

Cross-sell across operations

Activate cross-selling between laundry, vending, coffee, lockers, and other fronts to increase average ticket and recurrence.

Real-time remote management

Monitor sales, equipment, alerts, and performance from anywhere with telemetry and centralized operational intelligence.

Integrations and open APIs

Connect ERP, CRM, gateways, and third-party systems with agility, reducing rework and speeding up deployment.

Original illustration of Cicclo benefits
Scalability for networks and franchises

Scale with standardization, governance, and control while maintaining operational consistency across multiple units.

White-label and customization

Customize app, journeys, and interface with your brand to deliver a proprietary end-customer experience.

End-customer support

An autonomous business still needs people who care. Our team supports the people using your business directly, answers their questions and helps them through difficulties in the self-service journey.

A support professional wearing a headset speaks with a customer in a bright office.

Human customer care for your laundry.

You look after the business. We look after customer service. By hiring Cicclo, you have a team of people serving your laundry customers on your behalf, answering questions and guiding them through the services. Personal care, without AI, so you do not have to handle every call and have more time to manage your operation.

Discover our customer support
Team planning a laundry network, with photos of its locations and decorative trophies in the background.

Your whole network. One proprietary platform.

From the franchisor’s overview to each location’s daily work, Cicclo brings together operations, KPIs, dashboards and BI. When your network needs more than the standard offering, we design the project with you.

KPIs, dashboards and BI

Turn operational data into performance tracking. Compare locations, follow indicators and support decisions with dashboards and business intelligence.

Customization that keeps evolving

We adapt journeys, identity, rules and integrations to your model. Where appropriate, customization becomes part of the SaaS and evolves with the platform.

A SaaS foundation with room for tailored projects and ongoing evolution.

Explore our solution for networks

Open APIs. Integrations that connect your business.

Connect self-service operations to the systems your business already uses. Cicclo’s open APIs support integrations built around context, clear objectives and a consistent customer journey.

Systems working together

Integrate ERP, CRM, applications and other platforms according to project needs. Cicclo becomes part of your business ecosystem.

Data with a purpose

Define which information needs to move and how it will be used. Each integration should support operations, management or customer experience.

The design and availability of each integration are assessed with your team.

Explore integrations

Your software can remain at the center of the operation. Cicclo provides modules and hardware for partners who need to control equipment, automate a step or add a new solution to their own systems. Partnerships

Frequently Asked Questions

Cicclo provides a complete platform for self-service operations, combining software, payments, telemetry, and remote management. We serve segments such as laundries, vending, self-service coffee, lockers, PetWash, and other operation models.

Yes. We offer open APIs and solid experience integrating with third-party systems such as ERP, CRM, gateways, and apps. We also integrate different equipment brands and models via IoT.

You can track everything in real time through operational and financial dashboards: sales, transactions, equipment status, alerts, and performance by unit. This enables faster decisions and centralized management.

Yes. Cicclo supports customization of flows, interface, and user experience, including white-label when applicable. For networks and franchises, we also support standardization with rules by unit, region, or brand.

Our support goes far beyond AI. We combine technology with human support to deliver speed, empathy, and proximity in service, supporting both the operation and the end customer.

No. The platform is designed for multiple self-service models and enables cross-sell strategies across operations, helping increase average ticket, recurrence, and efficiency.

Leading intelligent self-service platform for multiple segments. From operations to growth, we connect payments, telemetry, and management to scale businesses with efficiency, control, and a superior experience.

Social
Sales+55 (11) 5043-8286

© All rights reserved. · v2610.04Portal
PrivacyTerms of Use