Smart Laundries
A complete self-service laundry solution, from payment to operation. We integrate machines, consumables selection, telemetry, and real-time management.
One connected laundry operation, end to end
Cicclo connects service selection, payment, machine activation and business management. Software and hardware work together to keep the customer journey simple and give operators visibility across every location.
Self-service through an app, payment terminal or kiosk, depending on the project.
Washers and dryers connected to the platform through approved controllers.
Operations, sales and performance indicators in one management panel.
From payment to cycle, every step connected
The technology connects the customer interaction with the physical machine. Each step is configured for the laundry business model and compatible equipment.
01
Access
The customer starts in the app, at the payment terminal or at the in-store kiosk.
02
Choose
They select a washer or dryer and the service they want.
03
Pay
They complete payment using a method enabled for that operation.
04
Use
The platform sends the activation to the controller and the cycle starts on a compatible machine.
The right payment journey for each laundry
Channels can work on their own or together. Cicclo helps design the combination around the customer journey, acquiring partner and site infrastructure.
Payment terminal
Customers choose a machine and pay directly on the terminal. The laundry brand can appear in its interface.
Mobile app
A phone-based journey to select, pay for and activate a connected machine. Wallet and QR features depend on configuration.
Self-service kiosk
An in-store touchpoint brings service selection and payment together in a simple, brand-ready interface.
Payment methods, acquiring partners and features are defined for each country and project.
Tools that bring customers back
Beyond automating machines, the platform offers ways to run campaigns and understand their results.
Coupons
Create discount campaigns with validity and quantity rules for promotions and partners.
Vouchers
Offer digital credits for promotions and customer relationships.
Dynamic pricing
Set values by day and time or schedule conditions for specific dates.
Loyalty
Use cashback and referral programs when included in the agreed solution.
See the operation, even when you are away
The Cicclo panel brings together information to help you follow a single laundry or an entire network and act with context.
Machines and cycles
View availability, status and usage history for connected equipment.
Remote control
Activate or block machines for maintenance within the operation’s permissions.
Sales and campaigns
Track transactions, location indicators and coupon use.
On-site teams
Administrator profiles support operational actions without charging an employee for a cycle.
Integration built for real machines
Cicclo uses controllers and validates communication with washers and dryers from different manufacturers. Compatibility is checked for each model and project; the technical team can assess a new machine.
More choice
Different brands and models can be evaluated for one operation.
Technical validation
Integrations are tested before installation, including when a new model needs assessment.
Guided deployment
Controllers, connectivity and configuration are planned around the laundry’s infrastructure.
One technology base, different operations
The same platform can be configured for a commercial self-service laundry, a residential building or a network. Each model has its own rules, channels and tools.
Commercial laundry
Self-service, connected payments, campaigns and control for one or multiple stores.
Discuss your storeResidential buildings
Smart reservations, resident identification, usage limits and an offline prepaid RFID card option.
Explore residential solutionsNetworks and franchises
A consolidated view, site-level indicators, shared processes and customization for larger projects.
Explore franchisesTechnology backed by real people
Laundry owners can rely on a Cicclo team to help their customers. The team handles initial questions, supports the usage journey and routes issues requiring local intervention to the responsible person. Channels and coverage are agreed for each operation.
Discover human customer supportLet’s connect this solution to your business
Tell Cicclo how your operation works. Our team assesses equipment, the customer journey and management needs to design the project with you.
Talk to Cicclo
