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Solutions and operations
No. Alongside laundries, Cicclo offers solutions for vending machines, coffee machines, restaurants and cafés, lockers, automatic car washes, PetWash, claw machines and access control. Scope depends on the equipment and operating model.
Cicclo evaluates integration with different brands and models. Compatibility must be checked for the equipment and project, considering control resources and the experience the operation needs to provide.
Yes. According to our development history, Cicclo was the first company to validate practically all machines in the laundry market for integration. This history brings experience with different brands and models. Validation is technical and concerns integration with our self-service solution; compatibility and control features are confirmed for each model and project.
If a new machine arrives at your operation, contact a Cicclo specialist through the chat and share the brand, model and features you want to integrate. Our team evaluates the equipment’s technical characteristics and the required integration to define the validation scope. Operation is validated for the model and project before deployment; a new machine does not have to be in the catalog for you to start this conversation.
In this flow, the QR code is fixed to the wall beside the entrance. The user scans it from the application to start access release. The project can combine this flow with an electromagnetic lock and, when included, facial identification.
The platform brings together operational and management information, such as transactions, equipment status and unit performance. Available resources and data depend on the deployed solution and contracted project.
Yes, a project can start with existing equipment. We first evaluate technical compatibility, required control resources and the user journey to define deployment.
No. The approach connects the payment journey to equipment activation and business management. Monitoring, operating rules, integrations and customer care can be included according to the contracted scope.
Yes. Reservations, usage limits, benefits and resident identification can be configured for the building’s routine. The goal is to adapt operations to local rules rather than impose a single model.
The reservation combines scheduling with usage rules. You can configure an early start when a resident arrives ahead of time, late-arrival tolerance, the cost of another reservation and penalties according to building decisions.
Yes. Limits can be set by equipment type or total machine count. For example, washers and dryers can have different limits, following the configured operating rules.
Yes. Automatic monthly free bonuses can be configured for residents. These benefits are part of the rules set for the building’s laundry.
Cicclo offers a private-label prepaid RFID card solution for residential laundry operations. The card identifies a resident’s prepaid resource and enables use within the flow configured for that solution.
Yes. The prepaid RFID card solution can operate offline in the building. This capability belongs to the RFID flow; the application, reservations and other connected resources may have their own connectivity needs.
The solution includes application visibility and identification resources, plus individual resident validation codes. Configuration follows the operation and can also serve accommodation and other shared-use environments.
It is a service the laundry owner can hire to have a team support the operation’s customers on their behalf. The goal is to reduce the owner’s need to personally handle each end-customer question.
No. The human customer care service is delivered by people. Its scope and operating procedures are aligned with the laundry owner.
Cicclo’s customer is the laundry operator or owner. They hire the team to support their laundry users; this is more than technical support for the owner alone.
Yes. The proprietary platform brings together unit management, KPIs, dashboards and BI to support a network-wide view. Rules, journeys and resources are evaluated for the franchise or business group’s structure.
Yes. For franchises and networks, the project can go beyond an off-the-shelf solution into a tailored scope, with customized processes, interfaces, rules and integrations.
Yes, many adaptations can be incorporated into the SaaS base after project evaluation. This possibility combines platform evolution with the network’s specific needs.
Yes. Partners can use Cicclo modules and hardware inside their own systems without adopting the entire solution. We define the necessary resources and partnership scope for the use case.
Yes. Refrigerator door lock control is an example of a module that can form part of a partnership. Equipment compatibility and activation conditions are defined in the technical design.
Yes. Cicclo control hardware can be part of a project where the partner’s system guides the experience and controls a coffee machine. Operation is validated for the agreed equipment and scope.
Yes. Access control can be integrated into the partner’s system. QR code, facial identification and electromagnetic locking are evaluated according to the equipment and project experience.
An API connects systems and information. Hardware acts on physical equipment, such as controlling a lock or machine. A partnership can combine both or select the resources your system needs.
No. Each project goes through a compatibility and resource assessment. Equipment, usage rules and integration design must be aligned before declaring the flow ready to operate.
Tell Cicclo which system you use, which equipment you want to control and the experience you want to offer. Our team evaluates the scenario, defines the scope with you and guides validation and deployment.
Cicclo is a self-service technology company that develops hardware, software and its own management platform. It connects equipment, payments and operations for laundries and other sectors, with resources for networks, residential buildings and partner systems.
Cicclo began in 2017 with the conception of its proprietary solution. The technology went into operation in residential laundries in 2018 and reached commercial self-service laundries in 2019.
Yes. Cicclo’s own technology was conceived in 2017, began operating in condominiums in 2018 and reached commercial self-service laundries in 2019. According to our development history, pioneering work includes a complete payment system inside a payment terminal for self-service laundries, dynamic pricing throughout the day, an app for commercial laundries in Brazil and machine integration validation. The questions below explain each innovation.
According to Cicclo’s development history, we were the first company to put the complete payment system inside the payment terminal itself specifically for self-service laundries. This innovation brings the payment journey into a device designed for that use and connects payment to laundry operations. It is part of our own technology, integrating hardware, software and management.
Yes. According to our development history, Cicclo was the first company to implement dynamic pricing for self-service laundries. Prices can vary throughout the day based on the time periods and rules set for the operation. Owners can therefore use different prices in different periods instead of keeping one price all day.
According to Cicclo’s development history, yes: we created the first app for commercial laundries in the Brazilian market. The app is part of our own solution connecting the customer experience to laundry operations. Available features depend on the operating model and the solution deployed.
In 2018, Cicclo put its solution into operation in residential laundries. This setting brought development closer to shared-use needs, residents’ experiences and each building’s rules.
The solution also began serving commercial self-service laundries, expanding its self-service technology applications. Residential experience was combined with the operating, customer care and management needs of commercial self-service laundries.
Yes. Cicclo develops connection and control hardware, operating software and its own SaaS platform. This allows existing resources to be combined with customizations and integrations evaluated for each project.
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